Miscellaneous
- Date showing the wrong way round
- Adding or Changing a Nominated/Named Driver
- Change email address
- Change of address
- My personal details are incorrect
- I can't download the PDF
My Acccount: Access and Login
Risk Assessment
Licence Verification
- Verification Mobile Number Incorrect
- Verification Email Address Incorrect
- French Driving License (Legal Requirements)
- I didn't receive my verification code
- My driving licence doesn't have an expiry date
- My profile shows that my licence has expired
Vehicles
- Using a personal vehicle for work
- Vehicle Insurance: Commuting only policy
- Upload Insurance Certificate
- Vehicle Insurance: Personal only cover
- Uploading MOT (NCT) / Tax (VED) certificates
- Change my vehicle registration/number plate
Permit to Drive
Training
- Why have I been assigned training?
- I have two of the same module showing on my profile. Do I have to do it twice?
- I can't download a training certificate
- I'm at the end of the training module and nothing happens. What do I do?
- Can I re-take an online training module?
- The module buffers/doesn’t upload