Charlie Wood

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  • How do I locate my vehicle's VIN number?

    In most passenger cars, you are likely to find the VIN on the front of the dashboard on the driver's side. The best way to see it is to look through the windshield from outside the car. You may als...

  • How do I scan my vehicle VIN into the pre-drive checklist?

    The Vehicle Identification Number (VIN) is requested during the Pre-drive Checklist process. It can be added in two ways. 1. Add a vehicle to your user profile Set up your User Profile and add a ve...

  • How do I set my work schedule?

    You can enter your weekly work schedule into the Incognito Scheduler feature. This allows the Companion app to intuitively understand when to score trips as business (work-related) versus personal....

  • How do I set my holiday/vacation schedule?

    Go to app Menu (three lines in the top corner) Select the Incognito Schedule option Select the Holiday/Vacation tab at the top Enter the start and end date of your leave Save changes

  • How do I cancel holiday/vacation schedule?

    From the app, go to Menu (three bars in the upper corner) Select Incognito Schedule, then select Vacation Tab To change dates Simply select the new holiday/vacation day(s) and save. To cancel: Se...

  • Using a personal vehicle for work

    During the risk assessment, you will be able to add the vehicle(s) you use for work purposes. If you need to change your classification from pool/rental etc. to personal vehicle, follow these steps...

  • Vehicle Insurance: Commuting only policy

    You may be required to complete a vehicle audit if this is a service your company has opted for. If you drive your own, personal vehicle on business journeys, you will need to provide your insuranc...

  • Upload Insurance Certificate

    You may be required to complete a vehicle audit if this is a service your company has opted for. If you drive your own, personal vehicle on business journeys, you will need to provide your insuranc...

  • Vehicle Insurance: Personal only cover

    You may be required to complete a vehicle audit if this is a service your company has opted for. If you drive your own, personal vehicle on business journeys, you will need to provide your insuranc...

  • Lex Autolease: Vehicle Maintenance

    Booking vehicle maintenance: If your vehicle is provided by Lex Autolease, you will need to call the Lex Autolease Driver Line on 0800 389 3690. Select option 2 followed by the service you require....