Charlie Wood
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Activity overview
Latest activity by Charlie Wood-
Charlie Wood created an article,
What is Triple-Tap?
The Companion+ Mobile Safety app has unique personal safety features. Triple-Tap is a feature that, once set, allows you to tap your device three times to have the emergency call center ring you to...
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Charlie Wood created an article,
Error Message: Can not verify the ID token
If you receive an error message that says "Cannot verify ID token" when trying to log into the application, the issue is most likely that your device's clock is not set to the exact correct time. P...
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Charlie Wood created an article,
Where can I see a report of my driving performance?
There are two ways to see your driving performance: Weekly report You will be emailed a weekly report with a summary of your performance for the previous week. Your rank within the company and how ...
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Charlie Wood created an article,
Will my train or boat ride effect my driving behavior?
The Companion+ Mobile Safety app will detect all types of trips, including those on trains and boats. You will be able to see the trip in progress and in your trip reports. If the artificial intell...
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Charlie Wood created an article,
How do you calculate my fuel efficiency?
The Companion+ Mobile Safety app provides a fuel consumption index. Although it is not directly connected to the vehicle, the app looks at your driving patterns to identify behaviors indicative of ...
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Charlie Wood created an article,
What sensors does the app have to determine driver efficacy?
The Companion+ Mobile Safety app is designed to use all the sensors in a smartphone except video, microphone and thermometer. The proprietary sensor fusion techniques use a combination of sensors t...
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Charlie Wood created an article,
How does the long journey detection system work?
The application tracks the length of a trip and provides notifications when time thresholds have been exceeded.
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Charlie Wood created an article,
Why was the speed in the app incorrect?
The speed shown in the application is the speed that was detected during the trip. This speed detection can suffer from interference which may impact its accuracy. Examples of interference The most...
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Charlie Wood created an article,
Why do I have so many false phone handling events?
Movement of your device can trigger a false event. This could happen from your phone sliding around or slipping from a surface. We recommend securing the phone in a location where it can remain ste...
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Charlie Wood created an article,
Should passenger trips be recorded?
If you are taking a trip as a passenger then you should mark the specific trip as non-scorable. The journey will still display in your trip report, but the trip details will not be used in your dri...