There are a few reasons why you may not have received your permit yet.
Check all elements have been completed
Log into your account and check that all outstanding actions have been completed.
Permits that take extra time
If you have completed all elements, check if any of the below apply to you:
- You hold a driving licence NOT issued in the UK
- You drive your own vehicle for work
- You have nominated (additional) driver(s)
If any of the above apply, please allow a little extra time. Your record requires a manual review by our admin team which may take a little longer to be approved for a permit to drive.
If you have not received your permit to drive within 5 working days, please contact the Driver Support team.